Call Center Agents (Fresh Graduates are welcome to apply)

Company Confidential

National Capital Reg - McKinley Hills, Taguig City Responsibilities: Answer inbound calls as well, assist customers who have specific inquiries and resolve issues that fall within the specified scope of service. Provide personalized customer service of the highest level Update the existing databases with changes and the status of each customer Transfer customer calls to appropriate staff. Complete call logs and tracking systems Identify process gaps and assure that such gaps are promptly reported Other assigned duties Requirements: Candidates must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in any field.(Undergraduates are also welcome to apply as long as they have completed at least two years in college) Fresh graduates/ entry level applicants are encourage to apply Good communication skills Good Analytical Skills Must be willing to work in shifting schedules 50 Full time positions available Applicants must be willing to work in McKinley Hills, Taguig City